Customers & Competition The research branch of Hahn Consulting conducts customer and competitive research providing clients with a benchmark for developing service marketing strategies. Working with our affiliates throughout the world, we are focused on delivering actionable information to clients that is accurate, timely and tactical. Done independently or as a part of the consulting process, each research project is customized to the client's specific needs, and is closely monitored to ensure that the data being gathered will meet the client's goals. Our tailored approach supplies clients with feedback throughout the duration of a project. The research results enables clients to: develop new strategies; uncover new business opportunities; and price, position and package service and support offerings. Our research services include: Customer Needs Assessments Customer Satisfaction Studies Focus Groups Global Competitive Analysis © 2002-2009 Hahn Consulting. All rights reserved. *All other names and trademarks belong to their respective holders.