Annual Service/Support Competitive Research
We recommend that all of our clients compare their service and support offerings with key competitors at least annually to see that their offerings are correctly positioned. Too often, companies fail to check their competitiveness as often as they should because it is time-consuming to structure custom research bid requests, and the research is often expensive. To make it easier for our clients we structured the following competitive research package. This package makes it simple to request research, and the standard packaging makes it less expensive. Scheduling annual comparisons allows us to plan our workloads and pass the savings on to our customers. Signing up for this annual health check gives our clients the peace of mind of knowing that they are tracking key competitors, and will not be caught at a disadvantage.
Key Features
One survey per yearThree competitorsTwo products or
configurations per competitorUnited States offeringsSupport pricingStandard discounts |
Research is customizable with options for multiple surveys, and additional competitors, products, and countries |
Detailed Information Will Be Provided For:
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Services Included With System Purchase | ||||||||||
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Portfolio Of Services: Length of Coverage, Hours of
Coverage; Response Times; Phone, Onsite and Remote Coverage For:
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Pricing For Service Options | ||||||||||
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Support Delivery Methods | ||||||||||
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Professional Services Packages (including Training) |
To receive our standard price for this offering please contact Cathy Brewer.
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